CaddyDaddy is committed to providing a truly hassle free experience for Amazon customers. We offer a straight forward 100% 1 year full bag replacement guarantee. In the rare occurrence that a CaddyDaddy travel bag is damaged (within the first year of original ownership) we will send a brand new replacement bag at no cost to the customer. Most other companies only cover manufacturer defects and don’t cover damage caused by the airlines. Register your product today with our easy online registration form.